Military Personnel Flight - The Military Personnel Flight of the 375th Force Support Squadron provides personnel and manpower support to HQ USTRANSCOM, HQ AMC, 18 AF, three Wings and 136 Geographically Separated Units, servicing over 46,000 military, civilian, retirees and dependents.
The Defense Enrollment Eligibility Reporting System (DEERS) Office is responsible for making changes to the DEERS database such as adding spouses and children, extending DEERS eligibility, removing DEERS eligibility. They are also responsible for issuing military identification cards to eligible personnel to include active duty, reserve component, retirees and their family members.
Military Personnel Flight
Monday: 8 a.m. - 3:30 p.m. Tuesday: 8 a.m. - 3:30 p.m. Wednesday: 8 a.m. - 3:30 p.m. (Civ & Ctr New Hires Have Priority) Thursday 8 a.m. - 3:30 p.m. (2nd/3rd Thursday Closed for Wing Readiness Day)
About Military Personnel Flight Mpf
Friday: 9:00 a.m. - 3:30 p.m. (Due to Squadron PT) Saturday: CLOSED Sunday: CLOSED Additional duty status updates that MUST be reported are: AWOL, Confinement, Deserter, Sick-in-Quarters, Not Present for Duty—Other, non-contingency TDY. To assist unit POCs with duty status procedures, visit the PSD Guide, Duty Status, dtd 21 Mar 16 on myPers, located at Strength Accounting Duty Status Program.
The MPS maintains the UIF (except units that have fully-operational CSSs) and all of its documents/contents until the final disposition date; unless early removal of the document or UIF is warranted. Commanders initiate removal action via an AF IMT 1058 and the individual should acknowledge the action.
For DEERS updates members can either drop off forms at the Customer Support front desk or email forms to This email address is being protected from spambots. You need JavaScript enabled to view it.. When submitting DEERS updates to the email box, include Sponsors DoD ID number and/or SSAN and Date of Birth.
Please note that DEERS updates take approximately 5 business days for processing. Final Out Processing Appointments are completed in person, unless you are stationed at a GSU. If you are at a GSU, please respond to the email we sent with a personal phone number so we can complete your final out virtually.
What Services Does The Deers Office Provide?
You will receive an email the Friday before your final out reminding you of your appointment as well as what required documents are to be brought with you. We will provide your final out package after your appointment.
In order to apply for an Official No-Fee Passport or renew, the Department of State requires you to have a Bona Fide need for a passport and be within 90 days of travel. This can be justified by PCS orders or fully funded/approved DTS orders in the 1610 format with an assigned TA number. *Per the Department of State, if you are PCSing overseas all dependents must be medically cleared to travel before you can initiate passports.
Once you have a Bona Fide need, email 88 FSS Passports (This email address is being protected from spambots. You need JavaScript enabled to view it..mil) the document(s) for review. When approved, we will schedule you for an appointment and send you the passport instructions. **Due to frequent requirement changes we do not provide instructions until we receive fully funded orders.
IAW AFI 36-2406, Officer and Enlisted Evaluations Systems, para 1.4.2.2 completed OPRs and EPRs are due to the MPF no later than 30 days after close-out. Evaluations that violate AFI 36-2406 and all application guidance will be returned for corrections.
Id Cards/Deers
During this time, the Career Development section is not serving walk-in customers. All out-processing actions will be coordinated and scheduled through your Outbound Counselor. Please direct all inquiries to the respective Workflow boxes or call the sections at the numbers provided below.
Due to high email traffic, please allow 3 - 5 business days for a response. Yes. If the sponsor possesses a current Common Access Card (CAC), then the sponsor can complete the form online. Go to https://www.dmdc.osd.mil/self_service.
On this site, the sponsor can sign the DD Form 1172-2. If the retired sponsor has a valid DoD Self-service Logon credential, called a DS Logon, then he or she can perform many family member transactions using the ID Card Office online at
http://milconnect.dmdc.mil, including electronically signed the DD Form 1172-2. You can obtain a DS Logon account online at https://myaccess.dmdc.osd.mil The sponsor must ensure eligible dependents are provided with current ID cards and enrolled in DEERS. Failure to enroll and update eligible dependents may result in denial of routine medical care at military treatment facilities and TRICARE claim rejection. Sponsors must also advise the nearest Uniformed Service issuing facility concerning additions or changes to dependent data that affect DEERS enrollment and eligibility within 30 days.
Can My Sponsor Complete The Dd Form - Online?
of the change (e.g., marriage, divorce, newborns, disenrollment from college, death, family member joining the military, etc.). Failure to terminate ineligible dependents can result in your being billed for medical care provided. If you are Retiring, please ensure you apply for retirement in myPers under 'Retirement', then select 'General Information', then click the 'Applying for Retirement' link, and finally select "Determine your retirement eligibility".
The Retirement Eligibility module will then request data from MilPDS and sync the information. Follow the prompts and fill out the retirement application. Assignments - 257-6071 This email address is being protected from spambots. You need JavaScript enabled to view it. Retirements & Separations - 522-3140 This email address is being protected from spambots.
You need JavaScript enabled to view it..milRetentions - 522-3115 This email address is being protected from spambots. You need JavaScript enabled to view it.Officer Promotions & Passports - 257-2317[email protected]us.af.milThis email address is being protected from spambots.
You need JavaScript enabled to view it. lEnlisted Promotions - 713-2425[email protected]us.af.mil The ID Card section is accepting appointments and walk-ins for all services. Our walk-in hours are Monday-Thursday 8:00 a.m. to 3:30 p.m. and on Friday 9:00 a.m.
What Are My Responsibilities As A Sponsor?
to 3:30 p.m. We cannot guarantee same day appointments/service due to the availability of our DEERS systems and the level of priority of our customers. Closing times listed do not always reflect customers will be accepted up to that time.
It may be necessary to stop taking customers earlier in order to prioritize customers already waiting in our lobby by the end of the business day. Attention: please download the Pre-Arrival Checklist. Members must also bring 2 forms of valid/unexpired identification.
Please download the full list of acceptable documents If the couple was married for 20+ years and the member was in the service for 20+ years and the overlap of the two was 20+ years, then the spouse is entitled to medical service (MS), TRICARE (MC) as long as
the ex-spouse is not enrolled in an employer-sponsored health plan. The spouse is also entitled to Commissary; Exchange; and Morale, Welfare and Recreation benefits. Existing guidance authorizes virtual reenlistments -- the re-enlistee does not have to be co-located with their reenlisting official in order to complete the reenlistment.
Deers Updates Id Cards For Active Duty/National Guard/Reserve
As long as the reenlisting official is performing the oath before the reenlistee, this meets the spirit and intent of AF instructions. All other requirements outlined in AFI 36-2606, Reenlistment and Extension of Enlistment in the USAF, still apply.
In most cases this is true. The exception is family members under the age of 18 years. Per direction of Homeland Security Presidential Directive (HSPD-12), military identification card issuing authorities must review and scan two forms of identification before issuing a military identification card, to include a Common Access Card (CAC).
If a sponsor or family member does not have two forms of identification; We cannot create an ID card. There are no exceptions. One of the forms of ID must be an unexpired federal or state photo ID card (e.g., driver's license). The most commonly used forms of identification are current military ID cards, a driver's license, social security card, or voter's registration card.
However, there are many other forms of ID that can be used. A final divorce decree is required before we can update your divorce in the Defense Enrollment Eligibility Reporting System (DEERS). The divorce decree must be original, a court-certified copy, or a photocopy that reflects the file number.
Am I Required To Provide Two Forms Of Id Before Being Issued A Military Identification Card?
Please coordinate all documents to your assignment counselor via email. When we receive the documents back, we will verify it is complete and email your PDF folder with all your required documents to give to your gaining MPF.
**NOTE** Amendments for RNLTD changes will not be created. AFPC has implemented an awaiting transportation memo that you will attach to your original orders. AFPC's guidance to COVID-19 can be located on MyPers, to include information about the Exception to Policies and frequently asked questions due to COVID-19.
Note: We are no longer accepting DEERS updates and ID renewal documents via email. Customers must physically bring their documents in person during our business hours. Failure to bring the proper/valid documents at the time of your appointment/walk-in will delay our ability to serve you.
If a member believes a unit they were assigned to has earned a unit award, they can visit myPers Recognition Program Home Page to validate the award (website lists unit awards from 1991 – current). Members must be able to prove that they were assigned to the unit during that timeframe before MilPDS records can be updated.
I Just Got Divorced What Information Do I Need To Update Deers?
Initial issue for dependent ID cards is age 10. If child is under this age with a current ID, the ID may be renewed. Dependents should receive a new ID when the sponsor's status has changed (i.e.: AD/ANG/AFRES, retirement, commissioning…etc.).
Full-time college students ages 21 to 23 need to have DEERS updated with information from their college of their full-time enrollment (only a DEERS update is required – the ID card can be expired). This requires a letter from the school registrar which lists the projected graduation date and that the student is enrolled full-time.
Finally, those members age 23 to 26 are eligible to apply for TRICARE young adult (coverage must be paid for prior to generating an ID card). Attention: please download the Pre-Arrival Checklist. Members must also bring 2 forms of valid/unexpired identification.
Please download the full list of acceptable documents New hire DoD civilian and new contractor employees have priority walk-in times every Wednesday between the hours of 0800-1500 to be issued their initial Common Access Card (CAC).
Outbound Assignments
New hires must have their profile created in TASS by the contract POC. If the profile is not created at the time of arrival, then they will not be able to receive their Common Access Card (CAC).
If you are a contract POC and are scheduling a group block of new hires, please email our org box at 375FSS.FSMPS@us.af.mil. Monday: 7:30 a.m. - 4:30 p.m. Tuesday: 7:30 a.m. - 4:30 p.m. Wednesday: 7:30 a.m.
- 4:30 p.m. Thursday: 7:30 a.m. - 4:30 p.m. 2nd/3rd Thursday: CLOSED for Wing Readiness Day Friday: 9:00 a.m. - 4:30 p.m. (Due to Squadron PT) Saturday: CLOSED Sunday: CLOSED Sponsor's (and their dependents) turning age 65, may need MEDICARE updated if the feed from SSA fails.
When MEDICARE information is updated in DEERS, TRICARE will accept the claims regardless of the expiration date on the card. TRICARE coverage will remain intact as it is not associated with ID card expiration dates. Attention: please download the
Civilian New Hires/Contractors
Pre-Arrival Checklist. Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents Yes. If the young adult is within 90 days of his or her 21st birthday but not older than 23, and a full-time student (associate's degree or higher) then the sponsor must annotate block 21 of the DD Form 1172-2 and state the family
member is dependent on the sponsor for over 50% of his or her financial support. This requirement is specified in Public Law (10 U.S.C., Chapter 55, Section 1072). Without the comment and signature of the sponsor, on the DD Form 1172-2, we cannot issue a military ID card to the family member.
If you are in your window to reenlist, please contact the 375 FSS Reenlistment and Extensions organizational email below. Reenlistments require an Article 137 brief training via Air Force myLearning and a signed Article 137 Briefing Memo
conducted by the legal office within 30 days of the projected reenlistment. An Article 137 Briefing Memo will be sent along with instructions for completion upon receipt of your e-mail. Members must bring in 2 forms of valid/unexpired IDs, DD Form 214, and a letter from the VA stating that they are 100% disabled, with the effective date and if they are temporarily or permanently disabled.
Hours Of Operation
Attention: please download the Pre-Arrival Checklist. Members must also bring 2 forms of valid/unexpired identification. Please download the full list of acceptable documents **All documents are required to be hand carried to Retirements and Separations org during your final outing.
Any items missing from the booklet or not completed on the vOP checklist will result in being turned away until all actions are completed.** DEERS is an acronym for Defense Enrollment Eligibility Reporting System. DEERS is a joint service on-line database located at the Defense Manpower Data Center (DMDC).
The database maintains member and dependent entitlement eligibility information (e.g., medical benefits). This system is used in conjunction with Real-time Automated Personnel Identification System (RAPIDS) to create military identification cards. Yes. The sponsor must sign a DD Form 1172-2, Application for Identification Card DEERS Enrollment.
As the title suggests, the form is used to enroll a family member into the Defense Enrollment Eligibility Reporting System (DEERS); however, it is also used as an application for a Uniformed Services Identification Card. The form is required whenever a new military identification card is produced. Normally, the sponsor of the family member will visit a RAPIDS site to complete the form.
Are There Any Special Considerations If The Family Member Needing An Id Card Is A Full-Time Student?
A Verifying Official at that site will work with the sponsor to ensure the information in DEERS is correct then print and sign the form along with the sponsor. If the couple was married for 20+ years and the member was in the service for 20+ years and the overlap of the two was 15+ years but less than 20 years, then the spouse is entitled to medical service (MS), TRICARE (
MC) for one year, as long as the ex-spouse is not enrolled in an employer-sponsored health plan. Phone number: 228-376-8347 E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Hours: Monday-Thursday, 8 a.m.-2 p.m./Appt onlyFriday, 9 a.m.-1 p.m./Walk-Ins*MPF is closed every third Thursday, Family Days and Holidays.
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